As COVID-19 impacts more people every day, TPG’s greatest priority is the health and wellbeing of our people and our clients, followed closely by business continuity plans. Given the rapidly changing situation, TPG is prepared with remote working measures in place to ensure business continuity and continued service delivery for our clients should we need to close any of our offices.
We take our responsibility seriously to help limit the spread of COVID-19. We are actively following all health and travel advice issued by the Government, including mandatory isolation periods for all team members returning from international travel. Human, economic and business impact are inevitable, but we are resilient.
Our team has the technology to work remotely with full access to our internal systems. We have technology which allows conference calls, team meetings, and collaboration and service to you to continue. This means our clients will continue to receive our trusted and independent advice with our usual high quality of service. As with many organisations, we are limiting face-to-face meetings to those where critical, so we may ask you to consider alternative means of engaging with us over this time.
We are closely following the New Zealand Ministry of Health guidelines and reviewing our policies and procedures as this situation evolves. If you have any questions about our response or the availability of any of our team over this period, please talk to your usual TPG contact. If there are specific protocols or requirements that you have introduced that we need to be aware of, please let us know.
This is a trying time for all organisations and the people within them. If we can assist or support your business at this time, please contact us.
TPG has implemented the following protection measures to minimise the spread of COVID-19 and help mitigate any risk in the short and longer term. At TPG, we remain committed to supporting all team members and clients through this difficult time.
IN OUR OFFICES
- All visitors to the office are asked to immediately use the hand sanitiser provided by the sign in book when they enter, in addition to washing their hands regularly and thoroughly.
- Avoid person-to-person contact such as shaking hands.
- Visitors who feel unwell are requested not to enter. If the meeting is urgent, please use video conferencing alternatives like Microsoft Teams or Zoom.
- Meetings have been limited by number appropriate to room size so that all attendees can be separated.
- Team members have been asked to maintain the recommended social distance from each other.
- All team members have been informed of self-isolation protocols.
- Our cleaners have been advised to increase the intensity of the cleaning regime.
TRAVEL & EVENTS
- We have suspended all international and non-essential domestic business travel.
- We have cancelled all events within the business and have asked our team not to attend external events unless they can guarantee compliance with the social distancing recommendations from the Ministry of Health.
MESSAGES TO OUR TEAM
- If you are feeling unwell, or you have flu-like symptoms, please stay at home.
- If you are returning from any country, then you should self-isolate for 14 days from the date of departure.
- If you have been in close contact with a confirmed case of COVID-19 you should self-isolate for 14 days from the date of close contact.
- Wash your hands frequently with soap and warm water for at least 20 seconds or use hand sanitiser when handwashing is not possible.
- Avoid all non-essential face-to-face meetings and replace with Microsoft Teams, Zoom, or alternative online video options.
- We are requesting you don’t attend events where you can’t guarantee you can maintain the social distancing protocols as advised by the Ministry of Health.
- Our flu vaccination programme begins in April. This won’t protect you from COVID-19, however having the flu vaccination can reduce the need for healthcare or hospital treatment at a time when our health services may be under pressure due to COVID-19.